:root{font-family:"Segoe UI",system-ui,-apple-system,sans-serif;color:#342e3d;background:#f7f6fa;font-synthesis:none;--accent:#79628f;--soft:#eee8f4;--border:#e5e0ea;--muted:#797181}*{box-sizing:border-box}body{margin:0;font-size:16px;line-height:1.5}button,input,textarea,select{font:inherit;color:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.5;cursor:wait}a{color:var(--accent)}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #b3a0ca;outline-offset:3px}h1,h2,h3,p{margin:0}h1{font-size:32px;line-height:1.2;letter-spacing:-.8px;font-weight:700}h2{font-size:21px;line-height:1.35;letter-spacing:-.3px}h3{font-size:17px;margin:20px 0 12px}p{line-height:1.55}.icon{width:24px;height:24px;flex-shrink:0;vertical-align:middle}.sidebar{position:fixed;left:0;top:0;bottom:0;width:230px;padding:32px 16px;background:#f0edf5;border-right:1px solid var(--border);display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:10px;color:#342e3d;text-decoration:none}.brand img{width:42px;height:42px}.brand strong{font-size:23px;line-height:1.15;display:block;letter-spacing:-.4px}.brand small{display:block;font-size:11px;color:var(--accent);white-space:nowrap;margin-top:4px}.sidebar nav{margin-top:36px;display:grid;gap:7px}.nav-item{min-height:50px;display:flex;align-items:center;gap:17px;padding:12px 16px;border-radius:11px;text-decoration:none;color:inherit;font-size:15px}.nav-item:hover{background:#eae3f1}.nav-item.active{background:#e7dff0;color:#654f7b;font-weight:600}.local-note{margin:auto 6px 0;font-size:13px;color:var(--muted)}main{margin-left:230px;padding:44px 40px 70px;max-width:1600px}.page-header{display:flex;justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:27px}.page-header p{color:var(--muted);font-size:17px;margin-top:6px}.btn{min-height:46px;display:inline-flex;justify-content:center;align-items:center;gap:10px;padding:11px 18px;border:1px solid transparent;border-radius:11px;font-weight:600;font-size:14px;text-decoration:none;white-space:normal;text-align:center;line-height:1.4}.btn.primary{background:var(--accent);color:white}.btn.primary:hover{background:#69507f}.btn.secondary{background:white;border-color:#c8bad7;color:#71568c}.btn.secondary:hover{background:#f7f3fa}.btn.text{background:transparent;color:var(--accent);text-decoration:underline}.btn.danger{background:#f8e9ec;color:#9a445b;border-color:#efd5dd}.btn .icon{width:20px;height:20px}.filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:24px}.filter{min-height:43px;padding:9px 16px;border:1px solid var(--border);border-radius:10px;background:white;font-size:14px}.filter.selected{background:var(--soft);border-color:#bca9cf;color:#624879}.counts{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.count{display:flex;align-items:center;justify-content:space-between;text-align:left;padding:19px 20px;background:white;border:1px solid var(--border);border-radius:12px;min-height:96px;font-size:14px}.count strong{font-size:27px;font-weight:650;display:block;margin-top:4px}.count .icon{width:28px;height:28px;color:var(--accent)}.empty{padding:70px 12px 50px;text-align:center;max-width:650px;margin:0 auto}.empty-icon{width:62px;height:62px;stroke-width:1;color:var(--accent);margin-bottom:25px}.empty h2{font-size:21px;margin-bottom:5px}.empty p{color:var(--muted);font-size:15px;max-width:490px;margin:0 auto}.empty .btn{margin-top:28px;min-width:270px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:32px 0 16px}.section-heading a{font-size:14px}.request-list,.simple-list,.booking-list{border-top:1px solid var(--border);background:white;border-radius:0 0 12px 12px}.request-row,.contact-row,.material-row{display:flex;align-items:center;gap:16px;width:100%;background:white;text-align:left;color:inherit;padding:20px 18px;border:0;border-bottom:1px solid var(--border)}.request-row:hover,.contact-row:hover,.material-row:hover{background:#faf8fc}.avatar{flex-shrink:0;width:43px;height:43px;border-radius:14px;background:var(--soft);color:var(--accent);display:grid;place-items:center;font-size:19px}.row-content{display:flex;flex:1;min-width:0;flex-direction:column;gap:3px;overflow-wrap:anywhere}.row-title,.row-content strong{font-weight:600}.row-subject{font-size:15px}.row-meta,.row-content small,.list-item small{font-size:12px;color:var(--muted)}.next-action{font-size:13px;color:var(--accent);margin-top:2px}.status{padding:5px 9px;font-size:12px;border-radius:7px;white-space:nowrap}.status.reply{background:#f4eee4;color:#8d6c3f}.status.promise{background:var(--soft);color:#705487}.status.waiting{background:#e9eff5;color:#607488}.status.done{color:#7b877b}.row-arrow{color:#ab9eb4;width:18px;height:18px}.toolbar{display:flex;align-items:center;gap:14px;margin:22px 0;flex-wrap:wrap}.search{display:flex;align-items:center;gap:10px;flex:1;min-width:180px;background:white;border:1px solid var(--border);border-radius:11px;padding:0 14px}.search .icon{width:19px;color:var(--muted)}.search input{width:100%;border:0;background:none;padding:13px 0;font-size:14px;min-width:0}.toolbar select{min-height:46px;font-size:14px;border:1px solid var(--border);border-radius:10px;padding:8px 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.icon{color:var(--accent);width:20px}.date-control input{border:0;padding:5px 0;min-height:34px;background:transparent}.channel-group{margin:28px 0 32px}.phone-label{color:var(--muted);margin:5px 0 16px;font-size:16px;letter-spacing:.3px}.channel-symbol{width:39px;height:39px;border-radius:12px;display:grid;place-items:center;font-weight:700;font-size:18px;flex-shrink:0;background:var(--soft);color:var(--accent)}.channel-symbol.whatsapp{background:#e4f0e9;color:#4c8566}.channel-symbol.max{background:#eae7f6;color:#7361a1}.channel-symbol.telegram{background:#e6edf5;color:#6183a6}.settings-block{padding-top:22px;border-top:1px solid var(--border)}.settings-block p{color:var(--muted);font-size:14px;margin:10px 0 18px}.mobile-header,.bottom-nav{display:none}.overlay{position:fixed;inset:0;z-index:100;background:#2b223b66;display:flex;align-items:center;justify-content:center;padding:24px;backdrop-filter:blur(3px)}.modal{width:min(620px,100%);max-height:calc(100dvh - 48px);overflow:auto;border-radius:18px;background:white;padding:24px 28px;box-shadow:0 20px 80px #3021402b}.modal-header{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:17px}.modal-header h2{font-size:23px}.modal>p{font-size:14px;margin-bottom:14px}.modal form{margin-top:14px}.field{display:flex;flex-direction:column;gap:7px;margin-bottom:17px}.field>span{font-size:14px;font-weight:600}.field input,.field select,.field textarea{min-height:46px;padding:11px 12px;background:#fcfbfe;border:1px solid var(--border);border-radius:9px;font-size:16px;width:100%;min-width:0}.field textarea{resize:vertical;line-height:1.5}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.checkbox{display:flex;align-items:flex-start;gap:10px;margin:18px 0;font-size:14px;cursor:pointer}.checkbox input{accent-color:var(--accent);width:20px;height:20px;flex-shrink:0;margin:0}.form-footer{display:flex;justify-content:flex-end;gap:12px;margin:23px 0 4px;flex-wrap:wrap}.form-error{color:#a5425d;font-size:14px;margin-top:13px}.hint,.muted{color:var(--muted);font-size:13px}.detail-subtitle{color:var(--muted);font-size:13px!important}.message-history{max-height:300px;overflow:auto;display:flex;flex-direction:column;gap:12px;margin:16px 0}.message{padding:13px 16px;border-radius:11px;max-width:92%;background:#f5f3f7}.message.outgoing{background:#eee6f6;margin-left:auto}.message.note{background:#f6f2eb}.message small{font-size:11px;color:var(--muted)}.message p{font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0}.message a{font-size:13px}.draft-link{display:block;text-align:left;background:var(--soft);border:0;padding:12px;border-radius:8px;margin:10px 0;width:100%;font-size:13px}.detail-grid p{margin:10px 0}.detail-grid dl{display:grid;grid-template-columns:1fr 1fr;gap:8px;font-size:14px}.detail-grid dd{margin:0;text-align:right}.pre-wrap{white-space:pre-wrap}.connection-controls{display:flex;flex-wrap:wrap;gap:10px;margin:15px 0}.success-text{color:#518365!important}.error-text{color:#a5425d!important}details{margin:20px 0}summary{cursor:pointer;min-height:44px;padding:10px 0;font-size:14px;color:var(--accent)}hr{border:0;border-top:1px solid var(--border);margin:24px 0}.modal-open{overflow:hidden}#toast{position:fixed;left:50%;bottom:30px;transform:translate(-50%,20px);opacity:0;pointer-events:none;padding:14px 22px;max-width:550px;width:max-content;background:#4e3f5e;color:white;border-radius:12px;z-index:200;font-size:14px;transition:opacity .16s,transform .16s}#toast.show{opacity:1;transform:translate(-50%,0)}.more-menu{display:grid;gap:5px}.more-menu a{display:flex;gap:15px;align-items:center;min-height:52px;text-decoration:none;padding:8px 12px}.loading{padding:80px 24px;text-align:center}.loading p{margin:18px 0}
@media(min-width:1500px){main{max-width:1400px;margin-left:max(230px,calc((100vw - 1120px)/2));padding-right:60px}}
@media(max-width:1000px) and (min-width:761px){.sidebar{width:205px;padding:25px 12px}.brand small{font-size:10px}.nav-item{gap:12px;padding-left:10px}main{margin-left:205px;padding:32px 24px}.page-header{flex-wrap:wrap}.page-header .btn{margin-top:0}.counts{gap:10px}.count{padding:14px}.count .icon{width:22px}}
@media(max-width:760px){body{background:#faf9fc}.sidebar{display:none}.mobile-header{display:flex;align-items:center;justify-content:space-between;padding:17px 20px;border-bottom:1px solid #f0edf4;background:#f3f0f7;min-height:86px}.brand img{width:38px;height:38px}.brand strong{font-size:22px}.brand small{font-size:11px}main{margin-left:0;padding:25px 20px 110px;width:100%}.page-header{display:block;margin-bottom:22px}.page-header h1{font-size:29px}.page-header p{font-size:15px;margin-top:5px}.page-header>.btn{width:100%;margin-top:21px;min-height:48px}.filters{gap:8px;margin-bottom:20px}.filter{padding:8px 11px;font-size:12px;min-height:40px}.counts{gap:9px}.count{padding:12px 10px;min-height:83px;font-size:12px;border-radius:10px}.count strong{font-size:24px;margin-top:4px}.count .icon{display:none}.empty{padding:57px 0 35px}.empty-icon{width:56px;height:56px;margin-bottom:21px}.empty h2{font-size:19px}.empty p{font-size:14px;max-width:295px}.empty .btn{width:100%;min-width:0;max-width:330px;margin-top:25px}.bottom-nav{display:flex;justify-content:space-around;position:fixed;bottom:0;left:0;right:0;background:#fffc;border-top:1px solid var(--border);backdrop-filter:blur(12px);z-index:20;padding:8px 8px max(8px,env(safe-area-inset-bottom));min-height:70px}.bottom-nav a,.bottom-nav button{color:#85768f;text-decoration:none;border:0;background:none;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;width:25%;font-size:11px;min-height:48px}.bottom-nav .active{color:#705088;font-weight:600}.bottom-nav .icon{width:23px;height:23px}.request-row{padding:17px 4px;gap:11px;position:relative;align-items:flex-start}.avatar{width:36px;height:36px;border-radius:12px;font-size:17px}.row-arrow{display:none}.row-subject{font-size:14px}.row-meta{font-size:11px}.status{font-size:10px;padding:4px 6px;max-width:83px;white-space:normal;text-align:center}.row-title,.row-content strong{font-size:15px}.request-list,.simple-list{background:transparent}.contact-row,.material-row{padding:17px 8px;gap:13px}.material-row .icon{width:20px;height:20px}.toolbar{gap:10px;margin:18px 0}.toolbar .search{width:100%;flex-basis:100%}.toolbar select{flex:1}.notice{font-size:13px;padding:14px;margin:18px 0}.list-item,.booking-row,.channel-row{padding:17px 6px;gap:12px}.list-item{flex-wrap:wrap}.list-item>div{flex-basis:70%}.list-item .btn{padding:8px 11px}.booking-row{flex-wrap:wrap}.booking-row>.btn{margin-left:70px;min-height:38px;padding:8px 12px;font-size:12px}.channel-row .btn{font-size:12px;padding:8px 11px;min-height:42px}.channel-symbol{width:34px;height:34px;font-size:16px}.channel-row .row-content small{font-size:11px}.channel-group{margin:25px 0 30px}.channel-group h2{font-size:20px}.phone-label{font-size:15px}.section-heading h2{font-size:18px}.section-heading a{font-size:12px}.overlay{padding:12px;align-items:center}.modal{max-height:calc(100dvh - 24px);padding:19px 18px;border-radius:15px}.modal-header{margin-bottom:12px}.modal-header h2{font-size:21px}.form-grid{gap:0 12px}.field>span{font-size:13px}.field{margin-bottom:15px}.form-footer{gap:10px}.form-footer .btn{flex:1}#toast{bottom:85px;max-width:calc(100vw - 32px);font-size:13px}.detail-grid{font-size:14px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}
.public-booking{max-width:540px;margin:32px auto;padding:26px;background:white;border:1px solid var(--border);border-radius:16px}.public-booking .brand{margin-bottom:34px}.public-booking h1{margin-bottom:12px}.public-booking form{margin-top:25px}.public-booking form>.btn{width:100%}.public-footer{margin-top:32px}.public-result{text-align:center}.public-result h2{margin-top:22px}.public-result p{margin:12px 0}.public-result .empty-icon{margin-top:20px}@media(max-width:600px){.public-booking{margin:0;min-height:100dvh;border:0;border-radius:0;padding:25px 20px}}
.wave-section{margin:24px 0}.wave-section h2{font-size:20px;margin-bottom:8px}.wave-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:12px}.wave-card{display:grid;gap:10px;border:1px solid #e5e0ea;border-radius:14px;background:white;padding:18px}.wave-card>strong{font-size:23px;color:#79628f}.wave-card span{display:flex;justify-content:space-between;gap:16px;font-size:14px}.wave-card b{white-space:nowrap}[hidden]{display:none!important}
.wave-grid{margin-top:16px}.wave-editor{border:1px solid var(--border);border-radius:12px;margin:20px 0;padding:15px}.wave-editor legend{padding:0 6px;color:var(--accent);font-weight:600}.quota-editor{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px}.wave-editor .btn.text{min-height:44px}.schedule-generator{padding:16px;background:var(--soft);border-radius:12px}.schedule-generator summary{cursor:pointer;font-weight:600}.schedule-generator[open] summary{margin-bottom:20px}.campaign-controls{display:flex;gap:8px;flex-wrap:wrap}.list-item>.campaign-controls{flex-basis:auto}
@media(max-width:760px){.booking-row{display:grid;grid-template-columns:56px minmax(0,1fr);align-items:start}.booking-row>.btn{grid-column:2;justify-self:start;margin-left:0}.booking-row>.row-content{width:100%}.wave-section h2{overflow-wrap:anywhere}}
.sidebar{overflow:auto}.sidebar .local-note{padding-top:20px}.task-list .list-item{flex-wrap:nowrap;align-items:flex-start}.task-check{width:44px;height:44px;flex:0 0 44px;border:1px solid #c8bad7;border-radius:50%;background:white;color:var(--accent);font-size:22px}.task-check[aria-pressed=true]{background:var(--soft)}.task-content{display:flex;flex-direction:column;gap:5px;text-align:left;flex:1;min-width:0;background:none;border:0;padding:0;overflow-wrap:anywhere}.task-content strong{font-size:15px;font-weight:600}.task-content small{color:var(--muted);font-size:12px}.task-done .task-content strong{text-decoration:line-through;color:var(--muted)}.audio-list{display:grid;gap:18px;margin:14px 0}.audio-item{display:grid;gap:8px;padding:15px;border:1px solid var(--border);border-radius:12px;min-width:0}.audio-item strong{font-size:14px;overflow-wrap:anywhere}.audio-item audio{width:100%;min-width:0}.audio-item a{font-size:13px}.record-controls{display:flex;flex-wrap:wrap;gap:12px}.record-controls p{flex-basis:100%}.audience-list{max-height:300px;overflow:auto}.audience-list>div{padding:12px 0;display:flex;flex-direction:column;border-bottom:1px solid var(--border);overflow-wrap:anywhere}.audience-list span,.audience-list small{font-size:13px;color:var(--muted)}.pre-wrap{overflow-wrap:anywhere}
.topic-shelter_help{--topic-bg:#eef5ef;--topic-ink:#3f694e;--topic-edge:#94bda0}.topic-adopt_cat{--topic-bg:#f9edf3;--topic-ink:#92506a;--topic-edge:#d5a4ba}.topic-adopt_dog{--topic-bg:#fcf0e6;--topic-ink:#925b36;--topic-edge:#dfb592}.topic-found_animal{--topic-bg:#edf3fa;--topic-ink:#41658e;--topic-edge:#9cb7d6}.topic-other{--topic-bg:#f5f2e9;--topic-ink:#776332;--topic-edge:#c9bd95}.topic-sterilization{--topic-bg:#f1eaf8;--topic-ink:#71518b;--topic-edge:#b9a1d0}.request-row{border-left:4px solid var(--topic-edge,#e5e0ea)}.topic-chip{background:var(--topic-bg);color:var(--topic-ink);align-self:flex-start;padding:3px 9px;border-radius:6px;font-size:12px;margin:4px 0;line-height:1.5}.message[class*=topic-]{border-left:3px solid var(--topic-edge)}.message audio{display:block;width:100%;min-width:0;margin-top:10px}.settings-block>.btn{margin:6px 8px 6px 0}.toolbar #topic-filter{max-width:235px}@media(max-width:760px){.request-row{padding-left:9px}.toolbar #topic-filter{max-width:100%;flex-basis:60%}.topic-chip{font-size:11px}.modal .message{max-width:100%}}

/* Inline photos and voice-to-text replies. */
.message-photo{display:grid;gap:8px;max-width:100%}.photo-open{display:block;line-height:0;max-width:360px;border-radius:10px;overflow:hidden;background:#eee8f4}.message-photo img{display:block;max-width:100%;width:auto;max-height:330px;object-fit:contain;border-radius:10px}.message-photo [hidden]{display:none}.photo-links{display:flex;gap:14px;flex-wrap:wrap;align-items:center}.image-retry{border:0;background:none;color:var(--accent);padding:7px 0;text-decoration:underline;font-size:13px}.image-fallback{color:var(--muted);font-size:13px!important}.dictation{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin:-5px 0 16px}.dictation-status{flex-basis:100%;line-height:1.5;margin:0}.dictation-button.listening{color:#78415e;background:#f7e7f0;border-color:#d9a9c0}.dictation-button.listening .icon{color:#a34878}.field textarea[readonly]{background:#f3edf8;border-color:#b9a1d0}.message-history:has(.message-photo){max-height:420px;min-height:180px}@media(max-width:760px){.photo-open{max-width:100%}.message-photo img{max-height:280px}.dictation-button{width:100%;justify-content:center}.message-history:has(.message-photo){max-height:45dvh}}

/* Conversation first: compact header, full history, fixed composer. */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.chat-modal{width:min(940px,100%);height:min(850px,calc(100dvh - 48px));max-height:calc(100dvh - 48px);padding:0;display:flex;flex-direction:column;overflow:hidden;background:#faf8fc}.chat-modal>.modal-header{flex-shrink:0;background:white;padding:18px 22px 6px;margin:0}.chat-modal>.modal-header h2{font-size:21px}.chat-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:0 22px 13px;background:white;border-bottom:1px solid var(--border);flex-shrink:0}.chat-channel{font-size:12px;color:var(--muted);display:flex;gap:6px;align-items:center;flex-wrap:wrap}.channel-dot{height:7px;width:7px;border-radius:50%;background:#9c88b7;flex-shrink:0}.channel-dot.whatsapp{background:#739a80}.channel-dot.telegram{background:#759cbc}.chat-more{margin:0;position:relative;flex-shrink:0}.chat-more summary{font-size:13px;padding:7px;min-height:32px;list-style:none;color:var(--muted)}.chat-more summary::-webkit-details-marker{display:none}.chat-menu{position:absolute;z-index:5;right:0;top:38px;display:grid;min-width:240px;gap:3px;background:white;border:1px solid var(--border);padding:8px;border-radius:13px;box-shadow:0 12px 35px #35204720}.chat-menu .btn{border:0;text-align:left;justify-content:flex-start;background:white;font-size:13px}.chat-menu .btn:hover{background:var(--soft)}.chat-history{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:22px 26px;display:flex;flex-direction:column;gap:10px;background:#f4f0f8;scrollbar-width:thin}.chat-history .message{flex-shrink:0;width:fit-content;max-width:78%;border:1px solid #e7e1ee;border-radius:14px 14px 14px 4px;background:white;padding:11px 14px;box-shadow:0 1px 2px #44305508}.chat-history .message.outgoing{background:#eae0f3;border-color:#e1d5ed;border-radius:14px 14px 4px 14px;align-self:flex-end;margin-left:auto}.chat-history .message.note{background:#f9f3e6}.chat-history .message-photo img{max-width:360px;width:100%;min-width:160px;max-height:340px}.chat-history .message p{font-size:15px;line-height:1.5}.bubble-meta{display:flex;justify-content:flex-end;flex-wrap:wrap;gap:7px;color:#93849e;font-size:10px;margin-top:7px}.chat-day{align-self:center;font-size:11px;color:#8b7b97;background:#e9e2ef;border-radius:20px;padding:4px 11px;margin:2px 0 7px}.chat-empty{margin:auto;text-align:center;color:var(--muted);font-size:14px;line-height:1.8}.chat-composer{margin:0!important;padding:12px 20px 16px;background:white;flex-shrink:0;border-top:1px solid var(--border)}.composer-tools{display:flex;align-items:flex-start;gap:9px;margin-bottom:10px}.chat-template select{width:132px;min-height:36px;border:1px solid var(--border);border-radius:9px;background:#fcfafe;color:#79658b;font-size:13px;padding:6px 10px}.chat-composer .dictation{flex:1;margin:0;gap:5px}.chat-composer .dictation-button{min-height:36px;padding:6px 12px;font-size:13px;background:#faf7fd}.chat-composer .dictation-button .icon{width:16px;height:16px}.chat-composer .dictation-status{font-size:11px;line-height:1.4;color:#a092aa;flex-basis:100%}.composer-row{display:flex;gap:10px;align-items:flex-end}.composer-field{flex:1;min-width:0}.composer-field textarea{display:block;width:100%;max-height:140px;min-height:60px;border:1px solid #e2d9eb;border-radius:13px;background:#fcfafe;padding:12px 14px;resize:vertical;font-size:16px;line-height:1.5}.composer-field textarea:focus{outline:2px solid #cfbfdf;outline-offset:1px}.composer-field textarea[readonly]{background:#f3edf8}.chat-send{min-height:60px;border-radius:13px;gap:8px;padding:12px 16px}.chat-error{color:#a5425d;font-size:13px;line-height:1.4;margin:8px 0 0}.chat-error:empty,.chat-sync:empty,.chat-modal>.form-error:empty{display:none}.chat-sync{margin:0!important;padding:6px 20px;background:#f5eddf;color:#8b7553;font-size:12px!important;flex-shrink:0}.chat-modal>.form-error{margin:0;padding:8px 20px;background:white}.chat-text-button{border:0;background:transparent;color:var(--accent);font-size:12px;padding:8px 0;text-decoration:underline}.chat-history .photo-links a{font-size:11px;color:#8e7c9b}@media(max-width:760px){.overlay:has(.chat-modal){padding:0}.chat-modal{border-radius:0;width:100%;height:100dvh;max-height:100dvh}.chat-modal>.modal-header{padding:12px 14px 2px}.chat-toolbar{padding:0 14px 8px}.chat-channel{font-size:11px}.chat-history{padding:16px 12px}.chat-history .message{max-width:89%}.chat-history .message-photo img{max-width:100%;min-width:100px;max-height:270px}.chat-composer{padding:9px 10px max(10px,env(safe-area-inset-bottom))}.chat-send{width:52px;min-width:52px;padding:12px}.chat-send span{display:none}.chat-composer .dictation-button{width:auto;font-size:12px;padding:7px}.chat-template select{width:116px}.chat-composer .dictation-status{font-size:10px}.composer-tools{gap:8px}.composer-field textarea{font-size:16px;resize:none}.chat-menu{min-width:220px}.chat-modal>.modal-header h2{font-size:19px}}

.attachment-picker{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin:10px 0 16px}.attachment-add{cursor:pointer;font-size:13px!important;min-height:36px!important;padding:7px 12px!important}.attachment-preview:empty{display:none}.attachment-item{display:flex;align-items:center;gap:10px;padding:8px;border:1px solid var(--border);border-radius:10px;max-width:100%;background:#fbf9fd}.attachment-item img,.attachment-item video{width:90px;height:74px;object-fit:contain;border-radius:6px;background:#eee7f4}.attachment-item span{font-size:12px;color:var(--muted);max-width:210px;overflow-wrap:anywhere}.attachment-status{font-size:12px;color:var(--muted)}.attachment-picker [hidden]{display:none}.chat-composer .attachment-picker{margin:0 0 8px}.chat-composer .attachment-add{background:transparent;border:0;padding:3px 0!important;min-height:28px!important;font-size:12px!important;color:#9a88a8}.chat-composer .attachment-item img,.chat-composer .attachment-item video{width:55px;height:46px}.chat-composer .attachment-item{padding:4px}.message-video{display:block;max-width:100%;width:340px;max-height:320px;border-radius:10px;background:#211b29}.attachment-add:focus-within{outline:2px solid #b9a1d0;outline-offset:2px}

.chat-toolbar{border-bottom:0;padding-bottom:3px}.chat-quick-row{display:flex;align-items:center;gap:5px;padding:3px 22px 10px;background:white;border-bottom:1px solid var(--border);flex-shrink:0;position:relative;z-index:6}.chat-quick{margin:0}.chat-quick>summary{display:flex;align-items:center;gap:5px;list-style:none;padding:5px 9px;min-height:30px;font-size:12px;line-height:20px;border-radius:8px;color:#8b7b96;white-space:nowrap;background:#faf8fc}.chat-quick>summary::-webkit-details-marker{display:none}.chat-quick[open]>summary,.chat-quick>summary:hover{background:#efe8f5;color:#6b507f}.chat-quick-panel{position:absolute;top:38px;left:22px;width:330px;max-width:calc(100% - 44px);padding:16px;margin:0!important;border:1px solid var(--border);border-radius:13px;background:white;box-shadow:0 12px 35px #35204720}.chat-quick-panel .field{margin-bottom:12px}.chat-quick-panel .field>span{font-size:12px}.chat-quick-panel .field input,.chat-quick-panel .field select{font-size:14px;padding:8px 10px;min-height:38px}.quick-footer{display:flex;justify-content:flex-end;align-items:center;gap:8px}.quick-footer .btn{font-size:12px;padding:6px 10px;min-height:32px}.quick-task{display:block;border:0!important;background:none!important;text-align:left;font-size:12px!important;padding:5px!important;min-height:28px!important;color:var(--accent)}.quick-error{font-size:12px;color:#a5425d;margin-top:6px}.quick-error:empty{display:none}.quick-topic-dot,.quick-indicator{display:inline-block;width:6px;height:6px;border-radius:50%;background:#ad98bf}.quick-topic-dot.sage{background:#8ba894}.quick-topic-dot.rose{background:#d39baa}.quick-topic-dot.peach{background:#d7ab8e}.quick-topic-dot.blue{background:#90afc5}.quick-topic-dot.sand{background:#c4b49a}.quick-topic-dot.lilac{background:#b097cb}.quick-count{font-size:10px;color:#9b88ab}.chat-more{z-index:8}@media(max-width:760px){.chat-quick-row{padding:2px 14px 7px;gap:4px}.chat-quick>summary{font-size:11px;padding:5px 8px;min-height:30px}.chat-quick-panel{left:12px;max-width:calc(100% - 24px)}.chat-quick-panel .field input,.chat-quick-panel .field select{font-size:16px}}

.attachment-count{font-size:12px;color:var(--muted)}.attachment-preview{display:flex;flex-wrap:wrap;gap:9px}.attachment-multiple .attachment-preview{flex-basis:100%}.attachment-tile{position:relative;min-width:0}.attachment-tile .attachment-item{padding-right:30px}.attachment-remove{position:absolute;right:3px;top:3px;width:25px;height:25px;border:0;border-radius:50%;background:#ede5f4;color:#79628f;font-size:20px;line-height:20px}.attachment-multiple .attachment-tile{width:calc(50% - 5px)}.attachment-multiple .attachment-item{height:100%;padding:8px 30px 8px 8px}.attachment-multiple .attachment-item span{min-width:0;font-size:11px}.chat-composer .attachment-preview{flex-wrap:nowrap;overflow-x:auto;max-width:100%;padding:3px 0 5px}.chat-composer .attachment-tile{flex:0 0 105px;width:105px}.chat-composer .attachment-item{flex-direction:column;align-items:flex-start;padding:5px;height:82px;overflow:hidden}.chat-composer .attachment-item img,.chat-composer .attachment-item video{width:65px;height:46px}.chat-composer .attachment-item span{max-width:90px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:10px}.chat-composer .attachment-count{font-size:11px}.chat-composer .attachment-preview:empty{display:none}@media(max-width:400px){.attachment-multiple:not(.chat-composer .attachment-multiple) .attachment-tile{width:100%}}

.page-actions{display:flex;gap:10px;flex-wrap:wrap}.exclusion-add-form{padding:14px;border:1px solid var(--border);border-radius:12px;background:#fcfafe}.exclusion-add-form .field{margin-bottom:10px}.exclusion-add-form .btn,.exclusion-by-phone .btn{font-size:13px;min-height:38px}.exclusion-by-phone{margin:12px 0 20px}.exclusion-list{border-top:1px solid var(--border)}.exclusion-list>.muted{padding:14px 0}.exclusion-row{display:flex;align-items:center;gap:12px;padding:14px 0;border-bottom:1px solid var(--border)}.exclusion-row>div{flex:1;min-width:0}.exclusion-row strong{display:block;overflow-wrap:anywhere;font-size:14px}.exclusion-row small{display:block;font-size:12px;color:var(--muted);overflow-wrap:anywhere}.exclusion-row .btn{min-height:36px;padding:6px 12px;font-size:12px}.exclusion-hint{margin:18px 0 9px!important}.contact-exclusion-action{margin:12px 0}.contact-exclusion-action .btn{font-size:12px;min-height:34px;padding:6px 10px}

/* A dense inbox: one desktop line, with all topic/channel/status labels together. */
.request-row{display:flex;align-items:center;gap:9px;padding:4px 10px;min-height:34px;height:34px;border-bottom:1px solid #eee9f2}
.request-row .avatar{width:24px;height:24px;border-radius:7px;font-size:12px;flex:0 0 24px}
.request-copy{display:flex;align-items:center;gap:9px;min-width:0;flex:1;overflow:hidden}
.request-row .row-title{flex:0 1 160px;width:160px;min-width:70px;font-size:13px;line-height:20px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.request-row .row-subject{flex:1;min-width:30px;font-size:13px;line-height:20px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#60596a}
.request-row .next-action{flex:0 1 140px;min-width:0;margin:0;font-size:11px;line-height:18px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.request-labels{display:flex;align-items:center;gap:7px;min-width:0;flex:0 1 auto;max-width:54%;overflow:hidden;white-space:nowrap}
.request-row .topic-chip{display:inline-block;flex:0 1 auto;min-width:0;max-width:145px;margin:0;padding:1px 5px;border-radius:4px;font-size:10px;line-height:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.request-row .row-meta{flex:0 0 auto;font-size:10px;line-height:18px;color:#84768f;white-space:nowrap}
.request-row .request-due{font-size:10px;line-height:18px;white-space:nowrap;color:#88683f}
.request-row .status{flex:0 0 auto;max-width:none;padding:1px 5px;border-radius:4px;font-size:10px;line-height:16px;white-space:nowrap}
.request-row .row-arrow{display:block;width:12px;height:12px;flex:0 0 12px;color:#b5a8bf}
main.inbox-page{padding:18px 24px 28px;max-width:none}
.inbox-page .page-header{align-items:center;gap:12px;margin-bottom:10px;min-height:34px}
.inbox-page .page-header h1{font-size:24px;line-height:30px;letter-spacing:-.4px}
.inbox-page .page-header p{display:none}
.inbox-page .page-header .btn{padding:6px 12px;font-size:12px;min-height:32px}
.inbox-page .filters{gap:6px;margin-bottom:8px}
.inbox-page .filter{min-height:30px;padding:4px 10px;font-size:12px;border-radius:7px}
.inbox-page .counts{display:flex;flex-wrap:wrap;gap:8px}
.inbox-page .count{display:flex;justify-content:space-between;min-height:34px;min-width:135px;padding:4px 10px;gap:16px;font-size:12px;border-radius:7px}
.inbox-page .count>span{display:flex;align-items:center;gap:10px}
.inbox-page .count strong{display:inline;font-size:18px;line-height:24px;margin:0}
.inbox-page .count .icon{width:17px;height:17px}
.inbox-page .section-heading{margin:12px 0 6px;gap:12px;min-height:22px}
.inbox-page .section-heading h2{font-size:15px;line-height:22px}
.inbox-page .section-heading a{font-size:11px}
.inbox-page .toolbar{gap:8px;margin:8px 0 10px}
.inbox-page .search{padding:0 9px;border-radius:7px}
.inbox-page .search input{padding:6px 0;font-size:13px;line-height:20px}
.inbox-page .search .icon{width:16px;height:16px}
.inbox-page .toolbar select{min-height:34px;padding:4px 8px;font-size:12px;border-radius:7px}
.inbox-page .toolbar .icon-btn{min-height:34px;min-width:34px;padding:5px}
.inbox-tasks{margin:12px 0 0;border-top:1px solid var(--border)}
.inbox-tasks>summary{min-height:32px;padding:6px 0;font-size:12px}
.inbox-tasks>a{font-size:12px}
@media(min-width:1500px){main.inbox-page{margin-left:230px}}
@media(min-width:761px) and (max-width:1100px){
 .request-row{height:46px;gap:8px}
 .request-copy{display:grid;grid-template-columns:minmax(0,1fr);gap:0}
 .request-row .row-title{width:100%;min-width:0;max-width:none;line-height:18px}
 .request-row .row-subject{line-height:18px}
 .request-row .next-action{display:none}
 .request-labels{max-width:53%;gap:5px}
 .request-row .topic-chip{max-width:120px}
}
@media(max-width:760px){
 main.inbox-page{padding:12px 12px 92px}
 body:has(main.inbox-page) .mobile-header{min-height:58px;padding:8px 12px}
 body:has(main.inbox-page) .mobile-header .brand img{width:30px;height:30px}
 body:has(main.inbox-page) .mobile-header .brand strong{font-size:19px}
 body:has(main.inbox-page) .mobile-header .brand small{font-size:10px}
 .inbox-page .page-header{display:flex;flex-wrap:wrap;margin-bottom:8px}
 .inbox-page .page-header h1{font-size:22px}
 .inbox-page .page-header>.btn{width:auto;margin:0;min-height:32px;font-size:11px;padding:5px 9px}
 .inbox-page .filters{gap:5px}
 .inbox-page .filter{font-size:11px;min-height:30px;padding:4px 7px}
 .inbox-page .counts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}
 .inbox-page .count{min-width:0;min-height:32px;padding:4px 7px;font-size:11px;gap:4px}
 .inbox-page .count>span{gap:6px}
 .inbox-page .count strong{font-size:16px}
 .inbox-page .count .icon{display:none}
 .inbox-page .toolbar{gap:6px}
 .inbox-page .toolbar .search{flex-basis:100%}
 .inbox-page .toolbar select{font-size:11px;min-height:32px;min-width:0}
 .inbox-page .toolbar #topic-filter{flex:1;width:0}
 .inbox-page .toolbar #status-filter{flex:0 0 112px;width:112px}
 .request-row{display:grid;grid-template-columns:22px minmax(0,1fr);grid-template-rows:20px 18px;gap:2px 7px;height:48px;min-height:48px;padding:4px 6px;align-items:center}
 .request-row .avatar{grid-column:1;grid-row:1 / 3;width:22px;height:22px;font-size:11px}
 .request-copy{grid-column:2;grid-row:1;display:flex;gap:7px}
 .request-row .row-title{width:auto;flex:0 1 auto;max-width:40%;min-width:45px;font-size:13px;line-height:20px}
 .request-row .row-subject{font-size:12px;line-height:20px}
 .request-row .next-action{display:none}
 .request-labels{grid-column:2;grid-row:2;max-width:100%;width:100%;gap:5px;line-height:16px}
 .request-row .topic-chip{max-width:110px;font-size:9px;line-height:14px;padding:0 4px}
 .request-row .row-meta,.request-row .request-due{font-size:9px;line-height:16px}
 .request-row .status{font-size:9px;line-height:14px;padding:0 4px}
 .request-row .row-arrow{display:none}
}
.template-delete{display:flex;align-items:center;gap:12px;border-top:1px solid var(--border);margin-top:18px;padding-top:14px;flex-wrap:wrap}.template-delete .btn{font-size:12px;min-height:34px;padding:6px 10px}.template-delete .hint{font-size:12px}.template-trash-row{display:flex;gap:12px;align-items:center;padding:14px 0;border-bottom:1px solid var(--border)}.template-trash-row>div{flex:1;min-width:0}.template-trash-row strong{display:block;font-size:14px;overflow-wrap:anywhere}.template-trash-row small{display:block;color:var(--muted);font-size:12px;margin-top:3px}.template-trash-row .btn{font-size:12px;padding:7px 10px;min-height:36px}
.request-item{display:flex;align-items:stretch;background:white;border-bottom:1px solid #eee9f2}.request-item>.request-row{flex:1;min-width:0;width:0;border-bottom:0}.person-actions{display:inline-flex;align-items:center;gap:5px;flex-shrink:0}.person-action{display:inline-flex;align-items:center;justify-content:center;gap:5px;border:0;border-radius:6px;background:#f4eff8;color:#7d6593;min-height:28px;padding:4px 7px;font-size:11px;white-space:nowrap}.person-action:hover{background:#e8dff0}.person-action:focus-visible{outline:2px solid #8d71a4;outline-offset:1px}.person-action .icon{width:16px;height:16px}.person-actions-compact{padding:0 7px 0 1px;gap:3px}.person-actions-compact .person-action{width:26px;min-height:26px;padding:4px}.person-actions-compact .person-action>span{display:none}.chat-toolbar{flex-wrap:wrap}.chat-toolbar>.person-actions{margin-left:auto}.people-error{font-size:13px;color:#a5425d;white-space:pre-wrap}.people-progress{font-size:13px;color:var(--muted)}.people-result{font-size:15px;line-height:1.5}.people-vcard{display:inline-block;margin-top:12px;font-size:12px;color:var(--accent)}
@media(max-width:760px){.request-item>.request-row{grid-template-columns:22px minmax(0,1fr);padding-right:3px}.person-actions-compact{padding-right:3px;gap:1px}.person-actions-compact .person-action{width:25px;min-height:34px}.request-item .request-labels{gap:3px}.request-item .request-row .row-meta{flex:0 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis}.request-item .request-row .topic-chip{max-width:84px}.request-item .request-row .request-due{display:none}.chat-toolbar>.person-actions{margin-left:0}.chat-toolbar .person-action{font-size:10px;min-height:28px}}
.chat-history .message[data-message-id]{position:relative;cursor:pointer;padding-right:34px}.message-select{position:absolute;right:8px;top:9px;display:flex;align-items:center;justify-content:center;width:22px;height:22px;cursor:pointer;opacity:.45}.message-select input{accent-color:#8865a5;cursor:pointer;width:16px;height:16px;margin:0}.message:hover .message-select,.selecting-messages .message-select{opacity:1}.chat-history .message.message-selected{outline:2px solid #9d7fba;background:#eee5f7}.forward-bar{display:flex;align-items:center;gap:9px;flex-shrink:0;padding:5px 22px;background:#eae0f3;font-size:12px}.forward-bar .chat-text-button{margin-left:auto;padding:5px}.forward-bar[hidden],.forward-panel[hidden],.chat-history[hidden],.chat-composer[hidden]{display:none}.forward-panel{flex:1;min-height:0;overflow-y:auto;padding:12px 22px;background:#faf8fc}.forward-heading{display:flex;justify-content:space-between;align-items:center;gap:12px}.forward-heading strong{font-size:16px}.forward-panel .hint{font-size:12px;line-height:1.5}.forward-panel .field{margin:10px 0}.forward-panel .field input,.forward-panel .field select{min-height:38px;padding:8px;font-size:14px}.forward-groups{display:flex;flex-direction:column;gap:3px;max-height:210px;overflow:auto;border:1px solid var(--border);border-radius:10px;background:white}.forward-group{display:flex;align-items:center;gap:9px;padding:9px 11px;cursor:pointer;font-size:13px;min-height:42px}.forward-group:hover,.forward-group:has(input:checked){background:#eee6f5}.forward-group input{width:16px;accent-color:#8865a5}.forward-group>span{overflow-wrap:anywhere}.forward-group small{display:block;color:var(--muted);font-size:10px}.forward-preview{font-size:12px;color:var(--muted);padding:5px 0}.forward-preview p{max-height:100px;overflow:auto;background:white;border-radius:6px;padding:6px;white-space:pre-wrap}.forward-footer{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 0;position:sticky;bottom:-12px;background:#faf8fc}.forward-footer .btn{white-space:nowrap}.forward-error{font-size:13px;color:#a5425d;white-space:pre-wrap}.forward-log{flex-shrink:0;max-height:100px;overflow:auto;padding:0 22px;background:#faf8fc}.forward-log:empty{display:none}.forward-history{font-size:11px;color:var(--muted);padding:5px 0;margin:0}.forward-history summary{cursor:pointer}.forward-history p{font-size:11px;margin:6px 0;line-height:1.5}@media(max-width:760px){.forward-panel{padding:10px 12px}.forward-bar{padding:5px 12px;gap:6px}.forward-log{padding:0 12px}.forward-heading{align-items:flex-start}.forward-heading .chat-text-button{padding:0;font-size:11px}.forward-footer{align-items:flex-end}.forward-footer .hint{font-size:10px}.forward-panel .field input,.forward-panel .field select{font-size:16px}.chat-history .message[data-message-id]{padding-right:30px}.message-select{right:4px}}